- The International or Domestic Airport Terminals,
- Overseas Passenger Terminal or White Bay Terminal,
- Central Railway Station, City and Airport Hotels.
We schedule one hour for every incoming international flight to collect luggage and pass through customs and immigration and arrive at our meeting point. You may then wait up to one hour at our meeting point for our shuttle, if there are other people travelling.
We schedule passengers arriving on a domestic flight half an hour to disembark their flight, collect their luggage and arrive at our meeting point. You may then wait up to one hour at our meeting point for our shuttle if there are any other passengers travelling.
However, there can be times in our not so busy day or evening, were you may wait up to 1.5 hours before you leave the airport. Our driver will contact you on your mobile once you have landed with the time he will meet you at our meeting point.
It is the sole responsibility of the passenger(s) to be at the correct meeting point waiting for our driver. If the driver has not contacted you on your mobile, please call our mobile number (0419 237 696) to advise you are waiting at our meeting point.
If your flight arrives early and we have other passengers to pick up, unfortunately you will have a longer period to wait before our bus leaves the airport.
If your flight arrives late and we cannot hold up our bus, you will be transferred on to the next available bus leaving the airport. However, if your flight is late and you are scheduled to come out on our last bus leaving the airport and we are not able to wait for you. You could book a hotel room for the night and we could bring you home the next morning.
It is the passenger’s responsibility to advise us of any change to their arrival time into Sydney. We do our best to accommodate these changes. It is your responsibility to ensure that we have your correct travel information.
Our first bus can arrive at the airport at approximately 5.00am, with an advanced booking.
Our last bus can leave the airport between 9.00pm and 10.00pm at night, with an advanced booking.
We can arrange a later pickup from the airport between 10.00pm and 11.30pm, however, this is a much more expensive transfers as we have to send a bus to the airport empty at that time of night.
We can run between 6 and 8 trips a day too and from the airport with advanced bookings, seven days a week. We are only closed Christmas Day, Boxing Day and New Years Day.
We value your business and ask that you respect our business scheduling policy.
Please notify us as soon as possible of any cancellation or change to your arrival or departure time.
We require 4 days’ notice to your scheduled departure or arrival date, otherwise, we will charge a cancellation fee as below;
- 25% of your total amount will be charged if you cancel 3 days prior to your scheduled departure or arrival date.
- 50% of your total will be charged if you cancel 2 days prior to your scheduled departure or arrival date
- 100% of your total amount will be charged if you cancel 1 day prior to your scheduled departure or arrival date
- No refund for cancellations on the day of travel or NO SHOW
- Refunds may only apply on the day where your scheduled flight or ship’s arrival times into Sydney Airport or Cruise Ship Terminals are delayed to a time that does not suitably connect with our scheduled bus departure times.
The following discount rates are available:
For two (2) or more adults travelling from the same pick-up location.
Reduced rate when families are booking a return journey
-minimum of two (2) adults and two (2) children (under 16).
Please call our office on 02 4367 7145 for a free quote.
For bigger groups please phone our office on 02 4367 7145 for a free quote.
When travelling with oversized items, additional charges will apply for the following items;
When carrying a surf pack, the maximum length of surfboard should be no more than 7ft.
Additional charges apply to snow skies, snow boards, golf clubs, large boxes and mobility scooters that can be dismantled.
Please ensure that you inform our office staff when making your booking regarding any additional luggage items.
When you are travelling wheelchair-assist, please advise our office staff when making your booking with us that you have organised wheelchair-assist or you have a mobility difficulty. We need to advise our driver that you may take a little longer to arrive at our meeting point.
We provide child seats and boosters free of charge. Please advise when making your booking if you require a child seat or a booster seat.
Depending on which arrival point you will be coming to, we have different designated meeting points. Please refer to our maps for details.
Choose a map for the terminal you will be arriving at:
Overseas Passenger Terminal
White Bay Terminal